Telemedicine software is designed to offer practitioners in medical centers the capacity to attend to their patients via video. By making it unnecessary for patients to go to a physical facility, practitioners are able to minimize the number of individuals in their waiting areas as well as the workload for administrative staff. A seamless implementation of telehealth systems can enable an establishment to see more patients daily.
Here are some of the major telehealth software features that make it great for its intended purpose in a healthcare setting:
Incorporation of PM/EHR Systems
If you’re a hospital, you want your telemedicine software to allow you to offer care in a seamless manner minus any additional intricacies. Therefore, select software that facilitates simple EHR/PM incorporation, enabling the introduction of video visits to the existing platform minus any trouble.
Mobile Applications for Patients
A key purpose of telehealth software us to let patients be easily seen by caregivers from anywhere. So logically, you need a system that patients may access from both mobile and desktop platforms. If a patient is on the move, they can always use their telemedicine mobile app to see their doctor.
Verification of Eligibility
You want to give your patients the best care possible from wherever they are, but you also need an assurance that they can pay you for each video visit. You may prefer to deploy a full telemedicine system featuring a built-in rules algorithm for the verification of each patient’s payment eligibility every time they’re booking an appointment.
Video Interactions Compliant With HIPAA
According to the Health Insurance Portability and Accountability Act (HIPAA), a specific degree of security should be implemented for any electronic transmission or processing of a person’s medical files or personal health information, yet, some video conferencing tools are not created with that rule in consideration. That’s primarily why healthcare facilities choose to implement purpose-built telehealth systems to protect their patients’ confidentiality and abide by HIPAA regulations.
The Custom Branding Feature
Your brand identity remains intact even after you begin seeing certain of your patients through telehealth technology. The branding, insignia, and looks that your patients relate with your hospital will be showcased across the platform through which they come to see you. That will provide an assurance to your patients that they’ll continue receiving the same quality healthcare they’ve come to anticipate from your practice.
In-App User Help
Probably, you implemented telehealth technology that’s not so complicated, but it’s sensible to anticipate a few issues here and there. Therefore, select a solution that comes with built-in user support for the quick resolution of simple matters.
Using telemedicine software, you can certainly start serving your patients even better, no matter their location.
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